Quality

Manjushree Group is one of the finest and most versatile heat treatment services company, serving a variety of industries. We strive to maintain a high level of customer satisfaction and is committed to strengthening our business by reinforcing the emphasis placed on quality, service, and on-time delivery.

We are continually striving to improve our quality system and techniques to comply with industry requirements. We are an ISO 9001:2015 certified company and take pride in our ability to deliver the highest quality products and services.

Quality Policy

Total commitment to effective teamwork to develop, implement, maintain and continually improve QMS, to enhance the quality of our products, processes and provide customer satisfaction by upgrading technology.

Quality Objectives

  1. Strive to achieve 80% Delivery to Customer.
  2. Work towards the Zero Rejection and Rework target
  3. Strive to achieve 80% Customer Satisfaction Index.
  4. Restrict to two, customer complaint per quarter.
  5. Implement minimum one continual improvement plan per year.